ePhone Apps Support
Forgot your password?
Password slip your mind?
No worries. Get back into your ePhone Apps world with a quick reset.
Reset My Password
Account locked or access denied?
We’ve got you. If your ePhone App Account is locked, disabled, or inactive, here’s how to get back in.
Reactivate My Account
Forgot your passcode or locked out of your ePhone Apps?
Too many attempts can temporarily disable ePhone Apps. If you’re stuck, recovery mode can help you get back in.
Learn About Recovery Mode
Back up your ePhone Apps
Keep your data safe with automatic cloud backups — or back it up to your computer.
Back Up to eCloud
Explore More Backup Options
ePhone Apps frozen?
Quick fix: Press Volume Up, then Volume Down, then hold the Side Button until your ePhone restarts.
View Restart Instructions
Having trouble updating your ePhone Apps?
Find out what’s blocking your update and how to get things running smoothly again.
Troubleshoot Update Issues
Use eSIM on your ePhone
Your eSIM lives digitally inside your ePhone — no physical card needed. Set up a new eSIM or transfer one from your previous device in minutes.
Learn About eSIM
Need help with battery life?
If your ePhone battery’s running low too fast, we’ll help you optimize it.
Learn About Battery Performance
Update your ePhone Apps
Running into issues? Updating eOS could solve them — and unlock the latest features and security upgrades.
Learn How to Update
ePhone App Support
Log in to view your coverage, follow repair progress, or get help fast — all in one place.
Sign In to My Support
Sign In to ePhone Support